Customer Testimonials
First class service. Follow up and professional. The strive to treat each customer fairly. Highly recommend .
Great dealership, all around great experience. Steven was knowledgeable and patient. Finance manager Tony was a pleasure as well.
Dealership was on point. All interactions were above and beyond to the point that the purchase was painless and simple.
All depts provide excellent customer service. That is all I have to say. Thank you
Steven was wonderful to work with. When it is time to get a new porsche I will definitely be back!
We had a wonderful experience with Steven. Honestly the best experience we have ever had purchasing a car. We actually bought 2 cars from him. Steven was incredibly knowledgable about both the Taycan and the Boxster. He was friendly, patient, especially with walking us through all the new amazing technology. He made the process fun, educational, and smooth. He has been easy to communicate with by phone and texts. Always readily available for questions. We would recommend him to anyone wanting to purchase a Porsche. We will certainly go back to Steven for our next car.
Steven was a pleasure to work with. He was responsive, straightforward, transparent and easy to communicate with in person, over the phone, and through texts and emails.
I have purchased many automobiles over the years and Peter Jacob at The Porsche Exchange is sincerely the easiest and best person that I have had the pleasure to work with. He is very knowledgeable and passionate about Porsches, and is a true sports car enthusiast. I have had many discussions with him regarding different cars, the market, and just the experience of driving a great car through canyon roads at pace. He is honest, fair and professional. He works diligently at finding the cars that I am looking for, even if is hard to find or rare, and he ... Read More DealerRater - May 2, 2025
Loved working with Peter. He helped me build my perfect 911. This dealership makes me feel valued as a customer. It’s well maintained with helpful staffing.
I cannot say enough great things about the experience. From start to finish, Steven made the entire process smooth, enjoyable, and completely stress-free.
He was incredibly knowledgeable about the Macan and took the time to walk me through every feature, answering all of my questions with patience and genuine enthusiasm. What really stood out to me was how attentive and professional he was — he truly listened to what I was looking for and made sure that I found the perfect car to match my needs and lifestyle.
Steven’s dedication to customer satisfaction is unmatched. He went above and beyond ... Read More DealerRater - Apr 29, 2025
We ordered our Cayman S through Peter last August. We knew what we wanted using the Porsche internet site. The great thing about Peter was his input about the additions to the car that would be useful and great looking for the car in the long run such as the wheels or a difference in the interior. It demonstrated that Peter knew how to make our car very unique for us. Peter kept us posted as to the steps in the manufacturing and shipment of the car. He and the delivery team was great during the delivery of our Cayman ... Read More DealerRater - Apr 25, 2025
Peter has sold me 4 new Porsche’s in the last 4 years and has been a great!! Always adding attention to detail on each car that we built. Thank you Peter!
I purchased my GT4RS with them. Peter was always on top of everything. The whole process was efficient and painless.
Peter was very knowledgeable and helpful. I purchased from a different state and Peter made the transaction run extremely smoothly.
We purchased two cars from Peter, and he made our buying experience exceptional. He’s knowledgeable, refreshingly straightforward, and good-natured. The Porsche Exchange is top-notch, and the service team is always accommodating and professional. We highly recommend Peter to anyone interested in looking for a Porsche.
I purchased my Porsche last year and worked with Peter with the order since Nov 2024. Peter was so easy to work with from the initial build to the wait to the delivery. He made the overall experience fun - not what you would expect from buying a car. If I save up enough and decide on another Porsche, I will certainly reach out to him again.
Peter was an absolute pleasure to deal with! From start to finish, Peter was extremely informative and straightforward. Overall, an A+++ transaction and I would only do business with him if I wanted another Porsche (which I will someday).
Peter is the consummate professional and a pleasure to work with. Have purchased several Porsche's with him over the years and he's transparent, knowledgeable and timely. Will continue to work with him, and only him, for my Porsche purchasing needs
I have purchased a number of cars over a great number of years and found Porsche Exchange to be the easiest to work with in the most professional. I recommend them highly.
I couldn’t have asked for better service all around. I highly recommend if you’re looking for exceptional service and attention to detail.
I’ve worked with Peter on three car purchases so far—and I’m sure there will be more. He’s my guy. Honest, fun to work with, and a total straight shooter. No games, no pressure—just a refreshingly smooth and enjoyable experience from start to finish.
After years of frustrating encounters at other dealerships, it’s been a relief to finally find both a dealer and a sales advisor who genuinely care about building long-term relationships. Working with Peter has been, hands down, the best car-buying experience I’ve ever had. He’s a consummate professional: patient, knowledgeable, ... Read More DealerRater - Apr 22, 2025
Purchasing my dream car was a moment I had looked forward to for a long time—and thanks to Peter Jacobs at Porsche Highland Park, the experience exceeded every expectation.
From the moment I walked into the dealership just to “take a look,” Peter made me feel comfortable, informed, and truly valued. He was confident, knowledgeable, and incredibly easy to talk to. What stood out most was how patient and attentive he was—not only answering every question I had, but making sure I felt 100% confident in every step of the process.
I returned the next day to complete the ... Read More DealerRater - Apr 22, 2025
I used Peter and Porsche Exchange to build three vehicles over the years. I remain extremely pleased with the outcomes and subsequent service. Peter’s experience and eye for detail served me well. I have come to value his perspective.
I’ve purchased several cars from Porsche Exchange, and Peter Jacob has been outstanding every time. He’s professional, knowledgeable, and genuinely passionate about helping his clients. Peter made the entire process smooth and enjoyable, with no pressure and great attention to detail. I highly recommend working with him if you’re in the market for a Porsche.
Worked with Peter Jacob on a new Porsche purchase and really enjoyed the whole process. He is very knowledgeable and professional.
The Porsche Exchange dealership has the best cars, staff, and accommodations and they care about the customer experience.
We have bought two cars from Peter over the last two years. That in itself is a great testimony to his responsiveness to our needs.
I’ve worked with Pete in the past and I was on the search for my dream spec GT3. I live in California and have many options to just purchase a car out here but Pete’s attention to detail and his passion keeps me coming back to him. It’s not just a sales transaction, it’s an experience. Everything from finding the car, to inspection, to delivery was perfect. He even threw in some Porsche swag. Thanks Pete and you know I’ll be ready for the next purchase. Save me an allocation for the next RS 🙂
Peter assisted me with the purchase of a 911 Turbo. He was incredibly helpful, knowledgeable, and made the process seamless for me. I highly recommend him along with the Porsche Exchange.
Peter and the team at the Porsche Exchange have been a great resource for the purchase and service of my Porsches. Peter is a straightforward, honest and trustworthy sales representative. He has helped me order and specify several recent purchases. I met Peter as a walk in and he immediately took the time to understand what I was looking for and helped me go through the process of individualizing my Porsche. I have since purchased several other Porsches from Peter, and in each case he exceeded my expectations for how he and The Porsche Exchange would work with me to ... Read More DealerRater - Apr 21, 2025
Been working with Peter for years - amazing cars, service and dealership. Peter goes above and beyond to provide great service.
I dealt directly with Peter. He is device oriented and represents the dealership very well.
Everyone working at the dealership was friendly and efficient. Peter jacobs, the salesperson who worked with me was knowledgeable and gave me excellent advice on what options I should add to my car.
I am currently sitting in the genius level build Peter Jacob assisted in putting together for me. I am very thankful and I highly recommend working with Peter. On delivery day, thorough he had a bad cold, he came in just to make sure I had everything I needed to make this purchase a great experience. Thankful, Ahmad
The dealership is always clean and very attentive to our needs. We have enjoyed both cars we have purchased from them and look forward to continuing our relationship with them in the future.
Awesome experience 30+ years doing business with Exchange Peter I great to work with all the time
The Porsche Exchange is world class in all ways - product, service, knowledge, and attention to detail.
Peter is knowledgeable and forthright. Very responsive and honest. I plan on buying my next car from Peter and Porsche Exchange and I would recommend this team to anyone.
Worked with Peter on a Taycan purchase. He was excellent. The process was smooth and enjoyed his style.
Steve and the exchange did a great job of helping an Audi owner transition into the world of Porsche. they took the time to explain all the models and options. And then gave me a fair deal.
Steven was attentive and very professional to work, with during my recent purchase. He was knowable, transparent and guided me towards a vehicle that fit my needs.
My experience with Steven Craig at Porsche Exchange was excellent. It was a challenging transaction, as i was purchasing from out of state, the weather, etc. Steven worked with me through it all. His communication throughout was greatly appreciated. Steven understands that he represents a very special brand, and his care and respect of that shows. A true professional. I had a great team. Steven in Sales, Michael Bartuch in Finance and Sam the Porshe Pro who helped me with set up. I will buy again from Porsche Exchange.
Just purchased my second vehicle from the Porsche Exchange. William was very communicative and quick to assist with questions or issues. I'd highly suggest the Porsche Exchange if you are anywhere in Chicagoland or surrounding areas. Even if the drive is a bit further for you, it will be worth your time.
Working with Steven was excellent. He was first-rate, as was the dealership, and they helped me find and secure a great car. Five stars.
I delt with Steven Craig. He was friendly and responsive. Very positive experience. The customer service was excellent. He even put me in touch with a transport company. I've waited 30 years to get a 911 and he even congratulated me. I was impressed.
From first meet to delivery this was a 5 star experience! Steven went above and beyond to make sure all of our questions were answered in a confident humble way!
Excellent service from William and the Porsche Exchange team. Thank you for the amazing experience!
Very positive experience at Porsche Exchange from the purchase experience through the paperwork and delivery. Steven in sales, and Trevor in finance were excellent with explanations and answering our questions. They have our recommendation!
Steven was very responsive end easy to work with, even remotely. The buying experience was a fun one with attention paid to making sure I knew the car inside and out.
High quality experience - patient with all my questions along the way- never felt pressure to get a deal done. Great team of folks.
Steven was extremely helpful, informative, and friendly. We didn't feel pressured, and he did everything he could to answer our questions and accommodate our asks. A great experience overall!!!
Steve Craig and the entire staff was very professional and a pleasure to work with. Very happy with the dealership and buying experience.
Steven is the best sales advisor/brand ambassador I’ve ever had! He’s communicative, honest, and as knowledgable as they come. It really was a pleasure to work with him
We enjoyed our experience with Porsche Exchange. The entire experience was exactly as it should have been since we were able to get exactly the right vehicle for us.
I worked with Steven for over a year, initially looking at a Taycan and then pivoting to the Macan Electric. He was always excellent at communicating with me despite the delays in delivery from Germany. The dealership is also excellent and offers decent amenities. The one I particularly like is the hand washes. The service staff is always courteous, and I like that they respond by email since busy professionals cannot always respond with a phone call during business hours.
I was very happy they gave me some gifts for the purchase, but I might have preferred a choice rather ... Read More DealerRater - Feb 23, 2025
Steven has always been accessible when dealing with a new car. I needed his advice on a Sunday, and he responded! You can count on him to be there for any issue. He is extremely personal and professional to work with.
Steven was very helpful and communicative throughout the process. He made everything run smoothly, even with me being out of town for extended periods while I was trying to finalize the purchase of my car. He is incredibly customer friendly and I would want to work with him again for any future vehicle purchases (my husband who also bought a Porsche recently from a different rep also has said he would rather work with Steven in the future!).
Sales Person Mike S, who is the owner and works as a sales associate is really helpful and proffesional
Everyone I interacted with was helpful, professional, and attuned to what I was looking for. Was a great experience.
Excellent customer service and all the employees at dealership are very professional and knowledgeable. I will buy my next car for there.
What an amazing experience with Porsche Exchange and specifically William! From 911s to Cayenne Turbos, I have always received my Porsches from in immaculate condition, William's attention to detail and amazing customer service brings me back again and again!
This is my second lease with Steven. He is a pleasure to work with and the reason I am a return customer. He makes the process easy and I refer him often.
Just purchased a 992 911 4S Cabriolet from William Maloney at Porsche Exchange! Worked with Tony from Finance and was very happy with the entire transaction, hassle-free and seamless from start to end. I consistently send Chicagoland friends, and even East Coast friends and family to the Exchange for their needs, and none have ever been disappointed.
Outstanding service orientation and personal attention. No need to negotiate -- process was fair and reaonsable
Came from out of state to purchase a 718 GTS. Managed most logistics via messages, Michael handled everything effortlessly. No pitches, just facts and assistance. Overall felt like a positive business interaction instead of a sale. These guys know their product and their customer. Would 10/10 buy from Michael and the dealership again.
Sales and maintenance staff always willing to go the extra mile to make sure you get everything you need and have a pleasant experience.
Great team at the Porsche Exchange. Always responsive and informative on any questions from optioning your car to the maintenance of your vehicle post delivery. Really appreciated the expertise provided by Steven and his recommendations for car options.
Best place to buy a a new Carrera 911! Steven was a really great salesman
Very responsive and easy to deal with. Would recommend them and will contact them when it’s time to purchase a Macan
Great sales staff Stephen Craig is awesome! First class professional staff wit wonderful service group The best !
I spoke with William before driving to Porsche Exchange from Milwaukee. William was extremely helpful with all of my questions that I had. William had the vehicle ready and was doing some final detailing of the exterior himself to reassure that everything was set for my arrival. William was incredibly great to work with and did an excellent job in facilitating the purchase of my new vehicle. He is definitely a asset to porsche exchange.
Porsche Exchange dealership is extraordinary. The amount of eye candy is something you would never see all in one place unless you come to Porsche ... Read More DealerRater - May 17, 2023
great service William took his time and answered all my questions. Never felt pressured to buy.
Fair, honest, great personal service, and very responsive. You never feel rushed or pressured. Highly recommended.
Transaction went as smooth as it could go. I’ve worked with William a few times now and he is one of the best in the business.
Amazing service from William! He has great product knowledge and a great understanding of the Porsche brand
Our experience was superb from start to finish. Exceptional care...No pressure...Respectful...Responsive...Kept their promises
Stephen Craig was amazing. He was very thorough he took his time and I appreciate everything he is done for me I highly recommend anybody who is interested in buying or leasing a car to ask for Stephen Craig
At a time when market adjustments are the norm, these guys stuck to the principle of MSRP.
This is a world class organization of professionals; sales, service, management, and hospitality. Great experiences all around. Highly recommend.
The dealer is impeccable in the service and sales. Peter Jacobs in sales is very professional, knowledgeable and efficient. We leased two cars from him.
Great experience. Nick was very responsive throughout the process. The owner is present in the dealership and involved. Fourth purchase from The Exchange, Porsche and Audi.
The staff were excellent to deal with and made the transaction effortless for me. Mario was friendly and cooperative in our discussions. Highly recommend to other potential buyers.
Always great with their service and go out of their way to help you. If you need something bespoke in your car their the best
Excellent; great communication. No more words. At at a t at at at at at ata t at at at at at a t a t at at
Went in for a recall on my 2016 Porsche Macan. Dealership was prompt with great communication! Car was done quickly, and dealership uses text and phone to communicate.
I was very pleased with the buying experience I live in Annapolis and purchase my Porsche online The car arrived perfect in beautiful condition. My salesman Trevor was excellent and the finance manager was very helpful. .
Excellent service- Mike was very professional. Will definitely refer to friends & Family. The process of delivering the car was very smooth. Enjoyed the entire experience.
We now own two Porsche vehicles and couldn’t be happier with Porsche Exchange’s sales & service. While there are Porsche dealerships located closer to us, we don’t hesitate to drive 2-1/4 hours to return to Porsche Exchange. When spending that kind of money for a new car, I want a relationship with my sales person and dealership. I have that with Chris Barnaba & Porsche Exchange.
Took a while to find the service problems with the car but finally did and fixed them to my satisfaction. Everything seems to be working just fine.
Excellent professionalism Would recommend to a friend Facilities wer outstanding clean and easy to navigate Keep up the good work I will Definitely come back
They met me when I drove in. My name appeared on display! Work done as promised and on time. Car was washed as well! Amazing!
Having purchased over 60 Porsches in the past few years I was not at all happy with the way I was treated. Rather than being treated fairly, the owner didn't even bother to pick up the phone and have a discussion. I would expect more when I am spending over 100k on a car. There are better options than these guys.
I could not have had a better experience with The Porsch Exchange in Highland Park I’ll.. All involved were very professional and extremely nice. My sails rep. was Farris who could not have been better
Sadly I purchased my dream car here only to discover it was a lemon. My 911 was in the shop more than my garage. Service couldn’t figure out why check engine light kept coming on. Major repairs needed. Now transmission is shot. They will deny and spin but please buy your Porsche elsewhere.
I was met promptly when I arrived. Work performed within time frame promised and at the price quoted. No xx, and coffee was drinkable. Pleasant experience.
Personnel outstanding and very knowledgeable Every time I come into the dealership for service I am greeted with a friendly and knowledgeable person now. The work is done efficiently and the pricing is very fair. I would recommend this dealership to anyone I could.
They were very courteous and not pushy. we also got a very fair deal on the car we purchased. Will definitely go back the next time we’re looking for a car.
This purchase was one of the easiest I’ve had so far. They were not aggressive as most dealers normally are. Throughout the experience Paul was patient and answered every question I has. At no time did I feel pressured to buy.
Nice and welcoming atmosphere. Great waiting area with friendly staff and coffee barista. Nice selection of cats to admire while you wait for your car wash.
Good service, timeline was not as good. Was told it would take about 3-4 hours. Ended up being 5hrs. I was not informed it was ready until I called after 5hrs!